Question 1

What are the delivery times?

Accepted Answer

12 to 48 hours anywhere in Morocco, with 24-hour express delivery in Casablanca and Rabat. We deliver within Morocco only.

Question 2

How do I find my size?

Accepted Answer

Check our size guide. We recommend measuring your actual waist with a tape measure rather than relying on your usual trouser size. When in doubt, size up.

Question 3

Can I return a product?

Accepted Answer

Yes, we accept free returns within 7 days of receipt. Items must be unworn with their original tags attached.

Question 4

Where do your jeans come from?

Accepted Answer

212 Denim selects and resells authentic branded jeans. We do not manufacture them: we choose them, with thirty years of experience in the denim trade, and every pair is inspected before it enters the catalogue.

Question 5

What payment methods do you accept?

Accepted Answer

Cash on delivery only: you pay in cash when your order arrives. No bank card needed.

Question 6

How do I care for my jeans?

Accepted Answer

Turn the jeans inside out before washing. Use cold water (max 30°C). Do not tumble dry — hang to dry in the shade.

FAQ